{"id":53,"date":"2024-09-23T16:43:38","date_gmt":"2024-09-23T16:43:38","guid":{"rendered":"https:\/\/computerbasicshub.net\/?page_id=53"},"modified":"2025-06-24T18:47:32","modified_gmt":"2025-06-24T18:47:32","slug":"webmailissues","status":"publish","type":"page","link":"https:\/\/computerbasicshub.net\/index.php\/webmailissues\/","title":{"rendered":"Webmail Issues"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-2 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\">\n<!DOCTYPE html>\n<html>\n<head>\n\t<meta http-equiv=\"content-type\" content=\"text\/html; charset=utf-8\"\/>\n\t<title><\/title>\n\t<meta name=\"generator\" content=\"LibreOffice 7.6.0.3 (Windows)\"\/>\n\t<meta name=\"created\" content=\"2020-09-10T14:19:38.751000000\"\/>\n\t<meta name=\"changed\" content=\"2023-10-17T14:11:24.691000000\"\/>\n\t<style type=\"text\/css\">\n\t\t@page { margin: 2cm }\n\t\ttd p { line-height: 115%; margin-bottom: 0.25cm; background: transparent }\n\t\tp { line-height: 115%; margin-bottom: 0.25cm; background: transparent }\n\t\ta:link { so-language: zxx }\n\t<\/style>\n<\/head>\n<body lang=\"en-US\" dir=\"ltr\"><p align=\"left\" style=\"margin-bottom: 0cm\">\n<br\/>\n\n<\/p>\n<p align=\"center\" style=\"margin-bottom: 0cm\"><font size=\"6\" style=\"font-size: 24pt\"><b>Issues\nWith Webmail<\/b><\/font><\/p>\n<p style=\"margin-bottom: 0cm\"><br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>Unable\nto send email:<\/b><\/font><\/p>\n<ul>\n\t<li><p style=\"border: none; padding: 0cm\">Verify that your email\n\taccount has not reached its capacity limit. All folders including\n\tthe folder for deleted emails count towards your account&#8217;s used\n\tspace.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">Check to see if you have\n\tany outgoing mail filters which could be blocking outgoing mail.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">If you have an email\n\taccount you pay for usage, check for any billing issues.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">Verify whether or not your\n\temail address is thgoto123@gmail.com in the original of the email.<\/p><\/li>\n<\/ul>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>Unable\nto receive email:<\/b><\/font><\/p>\n<ul>\n\t<li><p style=\"margin-right: 6.3cm; page-break-after: auto\">Verify\n\tthat your email account has not reached its capacity limit. All\n\tfolders including the folder for deleted emails count towards your\n\taccount&#8217;s used space.<\/p><\/li>\n\t<li><p style=\"margin-right: 6.3cm; border: none; padding: 0cm\">Verify\n\tthat your email account has no filter set to block all incoming\n\temail.<\/p><\/li>\n\t<li><p style=\"margin-right: 6.3cm; border: none; padding: 0cm\">Check\n\tyour Junk folder for missing emails.<\/p><\/li>\n\t<li><p style=\"margin-right: 6.3cm; border: none; padding: 0cm\">Ensure\n\tyour email account has no forwarding set up. Forwarded email\n\tmessages may not appear in the email account they are being sent\n\tfrom.<\/p><\/li>\n\t<li><p style=\"margin-right: 6.3cm; border: none; padding: 0cm\">Ensure\n\tPOP email has not been set up on an email client. When POP has been\n\tchosen as the email protocol on an email address account, emails are\n\tnot stored on the mail server upon opening up the email client. They\n\tcan only be accessed from the email client in configured email\n\taccounts.<\/p><\/li>\n\t<li><p style=\"margin-right: 6.3cm; border: none; padding: 0cm\">Verify\n\tthe status of your email account. Often, if an email account is left\n\tidle for a long time, the email provider deactivates and even\n\tdeletes the account.<\/p><\/li>\n<\/ul>\n<p style=\"margin-right: 6.3cm; border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>Unable\nto send or receive email:<\/b><\/font><\/p>\n<ul>\n\t<li><p style=\"margin-right: 7.3cm; page-break-after: auto\">Verify\n\tthe status of your email account.<\/p><\/li>\n\t<li><p style=\"margin-right: 7.3cm; border: none; padding: 0cm\">Ensure\n\tPOP email has not been set up on an email client. When POP has been\n\tchosen as the email protocol on an email address account, emails are\n\tnot stored on the mail server upon opening up the email client. They\n\tcan only be accessed from the email client in configured email\n\taccounts.<\/p><\/li>\n\t<li><p style=\"margin-right: 7.3cm; border: none; padding: 0cm\">Verify\n\tthat your email account has not reached its capacity limit. All\n\tfolders including the folder for deleted emails count towards your\n\taccount&#8217;s used space.<\/p><\/li>\n\t<li><p style=\"margin-right: 7.3cm; border: none; padding: 0cm\">Check\n\tto see if your Internet connection is stable. If it has frequent\n\tdisconnects, loading and sending issues may arise related to emails.<\/p><\/li>\n<\/ul>\n<p style=\"margin-right: 7.3cm; border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>Spam\nis becoming problematic:<\/b><\/font><\/p>\n<ul>\n\t<li><p style=\"border: none; padding: 0cm\">Verify your email\n\taccount&#8217;s spam control settings are correct.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">You may need to update the\n\tspam filter rules of your account.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">Limiting how long browsing\n\thistory is saved for on each of the browsers on your computer could\n\tlimit exposure of your email address to online bots. Cookies,\n\tbrowsing history and other saved information by browsers are often\n\ttargeted by spammers for spam purposes.<\/p><\/li>\n\t<li><p style=\"border: none; padding: 0cm\">Deleting browser cookies\n\tand cache in the browser&#8217;s history can eliminate resources to\n\tgenerate spam from. Bots on the Internet utilize browsing history of\n\tusers to help generate spam. It is important to note that cookies\n\tare required by many websites for certain aspects.<\/p><\/li>\n<\/ul>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>How\nto handle spam issues:<\/b><\/font><\/p>\n<table width=\"100%\" cellpadding=\"5\" cellspacing=\"0\" style=\"page-break-before: auto; page-break-after: auto\">\n\t<col width=\"85*\"\/>\n\t<col width=\"98*\"\/>\n\t<col width=\"72*\"\/>\n\t<tr valign=\"top\">\n\t\t<td width=\"33%\" style=\"border-top: 1px solid #000000; border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: none; padding-top: 0.1cm; padding-bottom: 0.1cm; padding-left: 0.1cm; padding-right: 0cm\"><p style=\"border: none; padding: 0cm\">\n\t\t\t<br\/>\n<br\/>\n\n\t\t\t<\/p>\n\t\t\t<p style=\"margin-left: 0.4cm; border: none; padding: 0cm\"><b>Too\n\t\t\tmuch spam is coming into Inbox<\/b><\/p>\n\t\t\t<ul>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Strengthen the spam\n\t\t\t\tcontrol settings of your email account.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Move the junk mail to\n\t\t\t\tthe Junk folder.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Report phishing scams\n\t\t\t\tto your email provider.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">You can also create\n\t\t\t\temail filters to block specific email addresses from sending\n\t\t\t\temail to your email account with most email providers&#8217; accounts.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Try not to open up\n\t\t\t\tquestionable web pages.<\/p><\/li>\n\t\t\t<\/ul>\n\t\t\t<p style=\"margin-left: 0.4cm; border: none; padding: 0cm\"><br\/>\n<br\/>\n\n\t\t\t<\/p>\n\t\t\t<p style=\"border: none; padding: 0cm\"><br\/>\n\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td width=\"38%\" style=\"border-top: 1px solid #000000; border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: none; padding-top: 0.1cm; padding-bottom: 0.1cm; padding-left: 0.1cm; padding-right: 0cm\"><p style=\"border: none; padding: 0cm\">\n\t\t\t<br\/>\n<br\/>\n\n\t\t\t<\/p>\n\t\t\t<p style=\"border: none; padding: 0cm\"><b>Important emails are\n\t\t\tgetting put into the Junk folder<\/b><\/p>\n\t\t\t<ul>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Remove the email\n\t\t\t\taddress of the sender from the block list.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Often, you can drag and\n\t\t\t\tdrop the email that got into the Junk folder into the Inbox to\n\t\t\t\thave the email&#8217;s email address removed from the block lost.<\/p><\/li>\n\t\t\t<\/ul>\n\t\t<\/td>\n\t\t<td width=\"28%\" style=\"border: 1px solid #000000; padding: 0.1cm\"><p style=\"border: none; padding: 0cm\">\n\t\t\t<br\/>\n<br\/>\n\n\t\t\t<\/p>\n\t\t\t<p style=\"border: none; padding: 0cm\"><b>Spam is being sent from\n\t\t\tyour email address but not by yourself<\/b><\/p>\n\t\t\t<ul>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Change your email\n\t\t\t\taccount&#8217;s password.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Let those who the spam\n\t\t\t\twas sent to know that your account was compromised and you have\n\t\t\t\tchanged its password.<\/p><\/li>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Consider setting up\n\t\t\t\tenhanced authentication in your email account.<\/p><\/li>\n\t\t\t<\/ul>\n\t\t\t<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n\t\t\t<\/p>\n\t\t\t<p style=\"border: none; padding: 0cm\">For spoofed emails being\n\t\t\tsent to others as a spoofed email claiming to be from yourself<\/p>\n\t\t\t<ul>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Request a copy of the\n\t\t\t\tspoofed email to verify if it is being spoofed or not.<\/p><\/li>\n\t\t\t<\/ul>\n\t\t\t<ul>\n\t\t\t\t<li><p style=\"border: none; padding: 0cm\">Tell those who got the\n\t\t\t\tspoofed email message to just put it into the Junk folder. Email\n\t\t\t\tsystems would be able put spoofed emails into the Junk folder\n\t\t\t\twithout putting the claimed sender&#8217;s emails into it. \n\t\t\t\t<\/p><\/li>\n\t\t\t<\/ul>\n\t\t<\/td>\n\t<\/tr>\n<\/table>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\">It is important to note that\nserver-side issues may also cause email account issues, too. When all\nresolution steps to resolve email account issues have been exhausted,\nit is best to contact Technical Support of your email service\nprovider.<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\">Here are some links to various\nwebmail support pages.<\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\"><font size=\"4\" style=\"font-size: 14pt\"><b>Links:<\/b><\/font><\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\">Outlook<\/p>\n<p style=\"border: none; padding: 0cm\"><a href=\"https:\/\/support.microsoft.com\/en-us\/outlook\" target=\"_blank\" rel=\"noopener\"><font color=\"#0000ff\">Microsoft\n&#8211; Outlook help &amp; learning<\/font><\/a><\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\">Gmail<\/p>\n<p style=\"border: none; padding: 0cm\"><a href=\"https:\/\/support.google.com\/mail\/?hl=en#topic=7065107\" target=\"_blank\" rel=\"noopener\"><font color=\"#0000ff\">Gmail\nHelp<\/font><\/a><\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p style=\"border: none; padding: 0cm\">Yahoo<\/p>\n<p style=\"border: none; padding: 0cm\"><a href=\"https:\/\/help.yahoo.com\/kb\/account?redirect=true\" name=\"Help_for_your_Yahoo_Account\" target=\"_blank\" rel=\"noopener\"><font color=\"#0000ff\">Help\nfor your Yahoo Account<\/font><\/a><\/p>\n<p style=\"border: none; padding: 0cm\"><br\/>\n<br\/>\n\n<\/p>\n<p><meta name=\"changed\" content=\"00:00:00\"><\/p>\n<\/body>\n<\/html>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Issues With Webmail Unable to send email: Verify that your email account has not reached its capacity limit. All folders including the folder for deleted emails count towards your account&#8217;s used space. Check to see if you have any outgoing mail filters which could be blocking outgoing mail. If you have an email account you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":7,"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":360,"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/pages\/53\/revisions\/360"}],"wp:attachment":[{"href":"https:\/\/computerbasicshub.net\/index.php\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}